MAKE A POSITIVE CHANGE WITH OUR OUTREACH TEAM

When an individual in your care is in transition, Next Generation’s highly capable Outreach healthcare assistants and support workers are here to support them.
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Change is one of the biggest challenges in care – we can help

Supporting service users on their journey

Our Outreach Team deploy support workers and healthcare assistants when individuals who require care in Plymouth are undergoing a transition. They might be switching between two service providers or they could be moving home.

Whatever the change in circumstances, our Outreach Team are adept at supporting people through it. They bring the know-how and experience needed to plan and execute the transition – and to monitor the individual following the move to ensure they get the ongoing help they need.

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A dynamic dream team

Supporting people who have complex needs to go through a big change isn’t easy. It’s a role that demands skill, quick-thinking and a cool head. That’s why our Outreach Team is staffed by care professionals with a track record of dealing with situations exactly like the ones your service users face.

We select our team carefully. They need at least a year’s care sector experience, appropriate qualifications and the right attitude. And we provide the rewards and support that staff in this role deserve, ensuring that we find and hold onto the best people. So when your service users need them, they can help prevent a transition becoming a crisis and turn it into a success.

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When the pressure’s on, our Outreach workers deliver

RISING TO THE CHALLENGE

Next Generation's Outreach Team can rapidly mobilise exceptional people to leap into action when your service users’ needs are at their most acute.

I’m glad Next Generation is my employer. And I’m always happy, since being with the Big Picture Care Group family. 
Adedoja
We have been using your agency for a long time, we have nothing but praise for the professional and reliable service which you provide us with. We can always rely on you to cover for us. The process is really easy and does not complicate things. We use you for emergency reasons or to cover some vacancies which we have in some of our services. I would highly recommend your services to any provider.
Anonymous
I have been with Next Generation Nursing and Care for three months but in the short time I have been working for them, I have reignited my passion for care. The office team offer great support, knowledge, and a sunny disposition; they are always on hand to help when you need them. Shifts are variable, but in constant supply and there is no pressure to take on every shift offered! Meaning I have for the first time in years found a happy and manageable home-work life balance.
Kerry
We have used Next Generation for many years and have always found them to be very reliable. The support workers that they have provided have proven to be very good, caring, supportive and have worked well alongside the existing teams. The office staff are always friendly and upfront with what they can help with and always give you a call back as promised.
Anonymous
As a member of Next Generation care team for 18 years I have always found them very competent, welcoming and friendly and without a doubt one of the most professional companies around. They have great communication with clients and staff, and are supportive, take great pride in their quality of care, trustworthiness in their teams, and long may this great attribute long continue.
Anonymous
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