This is who we are
Next Generation are a family of devoted people, every one of which is a passionate specialist within the care sector. The business was conceived in 2003 when we identified the need for a more compassionate recruitment offer. That focus has borne fruit with a dedicated team that have over 25 years of combined experience in the care and recruitment sector. We don’t feel its too big a statement to proclaim that we are proud of the care solutions that we offer because we believe that they enable us to leave our local communities and society as a whole in a much better place.
Above and beyond
the call of duty
Serving the South West region, we pride ourselves on being able to offer the very best people, people that are not only highly qualified but also genuinely care for their patients, people that go above and beyond the call of duty.
At Next Generation our experience in your sector has resulted in an unparalleled level of excellence. We don’t just understand the industry; we’re devoted to equality of care.
of care is key
The service levels we offer are driven by a duty to the clients we serve and we believe that consistency of care is the key to making that work well. It’s the reason we strive to make sure that you and your clients see the same faces every time so that relationships can be built and real trust secured.
At Next Generation we partner with South West Training Solutions to ensure our staff and carers are qualified to the highest levels that the care industry demands. This thoroughness ensures that you can rest assured that any Next Generation carer or staff member you encounter will be the best you’ll find.
We fully understand that the very best service can only be delivered by highly motivated and loyal carers so they are all rewarded with good rates of pay, flexible shift patterns, free training and even a profit-share scheme. At Next Generation we not only understand the nursing and care industry, but we’re also devoted to equality in our team.
The Next Generation
Nursing and Care team
In our team, you’ll find a group of people that are progressive thinkers, we’re constantly challenging ourselves to improve your customer experience utilizing technology alongside good old fashioned approachability and compassion. Every member is carefully recruited and meticulously trained before working with our clients whether within private or public care sectors. It’s how we’re able to offer the very high standards of support that we’ve set ourselves.
Ian Booy | Branch Manager
Ian has lived and worked in the South West all of his life and has spent much of his professional career in the recruitment industry. His twenty-five years in children’s services, education and the care sector give him valuable experience that enables him to run the Plymouth office effectively and efficiently. Commenting, Ian says, “I’m constantly striving to achieve a consistent level of quality care because I’ve seen what a difference it can make to vulnerable people’s lives. I’m proud of the fact that this business is built on a great team that delivers that sort of consistency.”
Kim Vickers | Recruitment Consultant
Kim understands the recruitment of Support Workers better than most for one simple reason, she was a Support Worker for eight years. Her experience inside care homes and as a Deputy Manager creates an unrivalled level of empathy for the clients she works with and the candidates she supports. Commenting, Kim says: “I’ve seen for myself how people in the care sector can make a real difference and it’s what I strive to do every single day that I walk in to the office. The best way to describe it, is that I care about care.”
Oliver Brookes | Recruitment Consultant
Oliver has experience in the care industry and has worked as a support worker. With his previous experience, Oliver has a strong ability to adhere to processes in an organised way. He is customer focused and good at thinking on his feet. In his spare time, Oliver enjoys playing the guitar and reading modern and classic literature. Commenting Oliver says: “Having worked on the frontline, I have seen first hand the challenges and rewards that a career in care can offer. It is this valuable insight that enables me to support our staff with understanding and empathy, allowing them to provide outstanding care and service”.
Georgina Miller | Admin and Marketing Assistant
Georgina has graduated from Plymouth University, after studying Brand and Design Management and Marketing for four years. Her experience in marketing and administration comes from her previous voluntary roles for various charitable organisations. Georgina is highly adaptable to her environment which helps her in her varied role. Having recently moved into the care industry Georgina is enjoying the experience. Commenting Georgina says: ” I am a big believer in change for improvements but also in maintaining the consistency, I strive to think outside of the box in order to think of new, creative and innovative ideas that can be used consistently to drive the business forward.”
Jane Davies | Accounts Assistant
Jane started at Next Generation as the Branch Administrator, she has progressed and is now within our finance department. Alongside working at Next Generation Jane has achieved her level 2 in bookkeeping. In her spare time Jane attends fitness classes and likes to try new things, she recently attended a glass workshop and loved it. Commenting Jane says: ” I have been at Next Generation for 5 years now, and had involvement in various roles within the office from the start, I came with very little experience and knowledge in the care industry, to now having a developed understanding and expanded knowledge – every week I hear about how much of a positive impact people in the care industry have made when caring and supporting individuals with various needs, due to their experiences, personality and enthusiasm. It’s just amazing that we have people wanting to make that difference and having the passion to make the individual’s life more fulfilled, enabling them to achieve or when they are dealing professionally with difficulties, it encourages us to have faith and give continuously give praise!”
Trina McDougal | Accounts Manager
Trina grew up in London however she has lived in the South West for the past 16 years. She has always worked in finance but has experience in different sectors. In her spare time, Trina has a keen interest in music and theatre. Commenting Trina says: ” I have always believed that the way people are cared for and supported is an important issue in any community. I was so pleased, when I joined the Next Generation team, to find that this is how they approach things every day. The support and encouragement they give to staff and the time and understanding they give to our clients is exemplary. “
Donna Barnes | Operations Manager
As Business Manager, Donna’s role is to steer the company on a strategic level, constantly making sure that it delivers for clients and staff. Her career spans over twenty years and most of that has been in business management. In addition to this role, Donna is also the Vice-Chair of the Devon Chamber of Commerce, is a Trustee of Age UK (Plymouth) and is also a Trustee of the Citizen’s Advice Bureau (Plymouth). Commenting, Donna says: “The best way to improve is to ask questions and I constantly do that in my business life. I’m passionate about the team here at Next Generation and I’m driven by the desire to deliver the very best possible service.”
Don't take our
word for it
Supported Living Manager
"We have used Next Generation for many years and have always found them to be very reliable. The support workers they provide are very good, caring and supportive."